Privacy Policy

About The Venue Shop

Introduction.

We take your right to privacy seriously and want you to feel comfortable using our web site. This Privacy Policy deals with personally identifiable information (referred to as "Data" below) that may be collected by us on our site. This Policy does not apply to other entities that we do not own or control or persons that are not our employees, agents or within our control. Please take time to read our Terms of Use and Service.

1. Collection of Data

All of our registration, enquiry or signup processes requires a valid contact person, e-mail address and telephone number. Please take note that your details or other submissions that you make on this site may contain other personally identifiable information and, as a result, may appear on this site. Like many web sites, we may also automatically receive general information that is contained in our server log files such as your IP address and cookie information. Information about how advertising may be served on this site (if at all) is set forth below.

2. Use of Data.

We may use Data to customise and improve your user experience on this site. We will make efforts so that your Data will not be provided to third parties unless:

  • provided for otherwise in this Privacy Policy;
  • we obtain your consent, such as when you choose to opt-in or opt-out to the sharing of Data;
  • a service provided on our site requires the interaction with or is provided by a third party, by way of example an Application Service Provider;
  • pursuant to legal process or law enforcement;
  • we find that your use of this site violates this Policy, Terms of Use and Service, other usage guidelines or as deemed reasonably necessary by us to protect our legal rights and/or property;
  • this site is purchased by a third party whereby that third party will be able to use the Data in the same manner as we can as set forth in this Policy. In the event you choose to use links that appear on our site to visit other web sites, you are advised to read the privacy policies that appear on those sites.

3. Cookies.

Like many web sites, we may set and use cookies to enhance your user experience, such as retaining your personal settings. Advertisements may appear on our web site and, if so, may set and access cookies on your computer and is subject to the privacy policy of those parties providing the advertisement. However, the companies serving the advertising do not have access to our cookies. These companies usually use non-personally identifiable or anonymous codes to obtain information about your visits to our site.

4. IP Address

Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its "IP address," and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer but otherwise it is anonymous.

We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

5. Changes to this Privacy Policy

We may make changes to this Policy from time to time. We may notify you of substantial changes to this Policy either by posting a prominent announcement on our site and/or by sending a message to the e-mail address you have provided to us that is contained within your user settings.

6. No Guarantees.

While this Privacy Policy states our standards for maintenance of Data and we will make efforts to meet them, we are not in a position to guarantee these standards. There may be factors beyond our control that may result in disclosure of data. As a consequence, we disclaim any warranties or representations relating to maintenance or nondisclosure of Data.

7. Contact Information.

If you have any questions about this Policy or our web site, please feel free to contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. .

Clarion Hotel on Canterbury

A huge success... and lunch was amazing!!

Clarion Hotel on Canterbury Thankyou for making our Planning Day a huge success. The team loved the venue and the lunch was amazing!! A very enjoyable day. I will definitely be recommending your venue to all my colleagues - the experience was fantastic!

Novotel Melbourne Glen Waverley

We all really enjoyed the conference, everything was perfect!

Novotel Melbourne Glen Waverley "Wanted to say thank you so much for the great service and your patience with all our changes throughout. We all really enjoyed the conference, everything was perfect! (Well maybe the coffee machine struggled to keep up with us, but overall, everything was great). The venue set up and lunch was great - the buffet really enjoyable, especially the variety of catering offered.

Fudge by Rich

Absolutely delicious, beautifully packaged...

Fudge by Rich As always, absolutely delicious with amazing feedback from all who tried the product! Beautifully packaged up for us, delivery process fast and reliable, and Nicole couldn't have been more helpful in turning around such a large order on such short notice ensuring we had everything needed for the trade show... Think I have a new favourite flavour too, the Rocky Road is to die for!!

Novotel Sydney Brighton Beach

What a professional events team...

Novotel Sydney Brighton Beach "The events team at Novotel Sydney Brighton Beach are truly professionals at what they do. The organisation in particular of the banquets team - always so helpful and ensure that our seminars run smoothly. The only minor suggestion that I would make is more labels to indicate the types salads and sandwiches that are on offer on lunch buffets."

Rydges Bankstown

Suited our brief perfectly... staff could not do enough for us!

Rydges Bankstown "Rydges Bankstown suited our brief perfectly: close to our sites, an abundance of parking and a great function room with natural lighting. The staff were very friendly and could not do enough for us, I am sure we will use this venue again."

VictorsFood

An absolute blast - can't wait to try another amazing VictorsFood experience!

VictorsFood “VictorsFood made our event a truly memorable one. Every one of our team members had an absolute blast making pizzas together with the fun and enthusiastic chefs… We can’t wait to try another one of VictorsFoods' amazing experiences!”

Mantra Bell City

I really appreciated the attention to detail & communication...

Mantra Bell City "Whilst I do not attend these meetings to see the room in person, I certainly had no complaints from any of my management team (no news good news!) The communication from the event co-ordinator in particular was excellent prior to our meeting. It was organised at short notice and she showed such high attention to detail which I really appreciated."

Rendezvous Grand Hotel Melbourne

Really good quality & great value... best external meeting venue in a while!

Rendezvous Grand Hotel Melbourne "The room was appropriately presented, with everything we had requested already in place. Morning tea and lunch were more than ample, and was 'yummy'! Really good quality and great value for money. One of the managers even said it’s been the best external meeting venue he’s been to in a while."

Dockside

The venue, as well as the staff, location & atmosphere was second to none!

Dockside "We held our Staff Christmas party at Dockside this year - the venue, as well as the staff, location & atmosphere was second to none. From the moment I booked the venue, the service was fantastic. The event organiser kept in contact throughout the year, reminding when things needed to be done. Everything went smoothly on the night of the party, the food was amazing, the staff were excellent & the event manager on the night bent over backwards to help with...

Yarra Valley Estate

Excellent food, fantastic spaces to relax & network, country hospitality - we'll definitely be back again!

Yarra Valley Estate Our team really enjoyed the time spent at Yarra Valley Conference Centre. The staff were friendly and accommodating, the food was excellent and the spaces for the group to relax and network after a hard day's conferencing were fantastic and very well utilised!