Mercure Melbourne Caroline Springs

10-20 Lake St, CAROLINE SPRINGS, Victoria 3023

Mercure Melbourne Caroline Springs

10-20 Lake St, CAROLINE SPRINGS, Victoria 3023

Located just 22km from Melbourne's bustling CBD and only 17km fromTullamarine Airport, Mercure Melbourne & WestWaters Hotel opened in April 2011 and is the western suburb's premier hotel and entertainment complex. 

A range of dining options on site include the Cafe, Bistro and Sportsbar, all open 7 days a week. Additional features include secure on site parking, a fully equipped fitness centre and indoor pool. 

Accommodation rooms all feature 'Gold Beds', spacious bathrooms, high speed internet and outdoor balconies offering views of the surrounding area.

Versatile conferencing and event spaces can cater for small board room meetings, medium to large presentations, gala dinners and cocktail style celebrations - with plenty of natural light, pillarless rooms and packages designed to cater to individual needs.

  • The WestWaters Ballroom is the largest space, offering a functional space for conferences and meetings with ceiling mounted projectors and screens plus the flexibility to be set up in any style or divided into 2 smaller rooms. 
  • The Panorama Rooms are located right on Lake Caroline with great views of the surrounding area - perfectly suited to smaller, more intimate dinners or events of up to 60 people. The Panorama Room boasts two plasma screens for business presentations and is suited to meetings and conferences of up to 30 people as either a boardroom or U-shape set up.  
  • The Boardrooms are designed to cater to smaller meetings and planning days of up to 15 people, also offering plasma screens.

Accor Hotels - Mercure Hotels & Resorts, events, accommodation, meetings, conferences, functions - Melbourne venues


To book this MELBOURNE Conference and Event Venue, or for more ideas from our team, click for a FREE quote!

Melbourne Conference and Event Venue Submit an Enquiry Button


Held a recent Business Event?
Share your feedback & enter the draw to WIN

Melbourne Conference and Event Venue Write a Review Button

Venue Reviews

Sorry, this venue doesn't have any reviews at the moment.

If you would like to submit a review for this venue, you can do so here.

Venue Facilities

Name m2 U Shape Theatre Board Class Cabaret Banq Cocktail
Panorama Room 65.28 25 80 30 - - 60 80
Boardroom 30.5 - 20 15 - - - 20
WestWaters Ballroom 391 - 400 - - - 220 500

Venue Accommodation

Total Rooms:
Total Beds:
Name Rooms Single Double Queen King Sofa En Suite Shared Bath
98 0 0 0 0 0 1 0

Venue Specials

Sorry, this venue has not promoted any current special offers.

Our experienced industry consultants would be pleased to negotiate special rates & inclusions tailored to your individual needs at any time though - contact us to find out more.


You might like to subscribe to be the first to receive future updates & promotions, or, follow us on Facebook for our weekly hand-picked selection of great deals & industry happenings

Mercure Melbourne Caroline Springs

10-20 Lake St, CAROLINE SPRINGS, Victoria 3023

Clarion Hotel on Canterbury

A huge success... and lunch was amazing!!

Clarion Hotel on Canterbury Thankyou for making our Planning Day a huge success. The team loved the venue and the lunch was amazing!! A very enjoyable day. I will definitely be recommending your venue to all my colleagues - the experience was fantastic!

Novotel Melbourne Glen Waverley

We all really enjoyed the conference, everything was perfect!

Novotel Melbourne Glen Waverley "Wanted to say thank you so much for the great service and your patience with all our changes throughout. We all really enjoyed the conference, everything was perfect! (Well maybe the coffee machine struggled to keep up with us, but overall, everything was great). The venue set up and lunch was great - the buffet really enjoyable, especially the variety of catering offered.

Fudge by Rich

Absolutely delicious, beautifully packaged...

Fudge by Rich As always, absolutely delicious with amazing feedback from all who tried the product! Beautifully packaged up for us, delivery process fast and reliable, and Nicole couldn't have been more helpful in turning around such a large order on such short notice ensuring we had everything needed for the trade show... Think I have a new favourite flavour too, the Rocky Road is to die for!!

Novotel Sydney Brighton Beach

What a professional events team...

Novotel Sydney Brighton Beach "The events team at Novotel Sydney Brighton Beach are truly professionals at what they do. The organisation in particular of the banquets team - always so helpful and ensure that our seminars run smoothly. The only minor suggestion that I would make is more labels to indicate the types salads and sandwiches that are on offer on lunch buffets."

Rydges Bankstown

Suited our brief perfectly... staff could not do enough for us!

Rydges Bankstown "Rydges Bankstown suited our brief perfectly: close to our sites, an abundance of parking and a great function room with natural lighting. The staff were very friendly and could not do enough for us, I am sure we will use this venue again."


An absolute blast - can't wait to try another amazing VictorsFood experience!

VictorsFood “VictorsFood made our event a truly memorable one. Every one of our team members had an absolute blast making pizzas together with the fun and enthusiastic chefs… We can’t wait to try another one of VictorsFoods' amazing experiences!”

Mantra Bell City

I really appreciated the attention to detail & communication...

Mantra Bell City "Whilst I do not attend these meetings to see the room in person, I certainly had no complaints from any of my management team (no news good news!) The communication from the event co-ordinator in particular was excellent prior to our meeting. It was organised at short notice and she showed such high attention to detail which I really appreciated."

Rendezvous Grand Hotel Melbourne

Really good quality & great value... best external meeting venue in a while!

Rendezvous Grand Hotel Melbourne "The room was appropriately presented, with everything we had requested already in place. Morning tea and lunch were more than ample, and was 'yummy'! Really good quality and great value for money. One of the managers even said it’s been the best external meeting venue he’s been to in a while."


The venue, as well as the staff, location & atmosphere was second to none!

Dockside "We held our Staff Christmas party at Dockside this year - the venue, as well as the staff, location & atmosphere was second to none. From the moment I booked the venue, the service was fantastic. The event organiser kept in contact throughout the year, reminding when things needed to be done. Everything went smoothly on the night of the party, the food was amazing, the staff were excellent & the event manager on the night bent over backwards to help with...

Yarra Valley Estate

Excellent food, fantastic spaces to relax & network, country hospitality - we'll definitely be back again!

Yarra Valley Estate Our team really enjoyed the time spent at Yarra Valley Conference Centre. The staff were friendly and accommodating, the food was excellent and the spaces for the group to relax and network after a hard day's conferencing were fantastic and very well utilised!